Services
Concierge
Airport shuttle
Airport pickup
Airport drop-off
24-hour front desk
Room service
Daily housekeeping
Ironing service (Paid)
Laundry (Paid)
Wake-up service
Meeting/Banquet facilities (Paid)
Safety features
Face masks for guests available
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Bathroom
Toilet paper
Towels
Slippers
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Safety deposit box
General
Convenience store on site
Air conditioning
Heating
Elevator
Family rooms
Non-smoking rooms
Ironing facilities
Cleanliness & disinfection
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation disinfected between stays
Media & Technology
Flat-screen TV
Cable channels
Satellite channels
TV
Telephone
Food & drink safety
Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Bedroom
Linens
Wardrobe or closet
Walk-in closet
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Food & Drink
Restaurant
Tea/Coffee maker
Fruit
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Room amenities
Socket near the bed
Clothes rack
